NHTSARecalled Mar 8, 2024 · #24V188000
Rearview Camera Image May Not Display/FMVSS 111
Hazard
Vehicle safety defect
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Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Product details
- Product
- Rearview Camera Image May Not Display/FMVSS 111
- 2020 Explorer
- Type
- Vehicle
- Manufacturer
- Ford Motor Company
- Model numbers
- —
- UPCs
- —
What you should do
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.