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NHTSARecalled Sep 13, 2024 · #24V688000

Software May Deactivate Emergency Braking System

Hazard

Vehicle safety defect

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Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations. An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Product details

Product
Software May Deactivate Emergency Braking System
Type
Vehicle
Manufacturer
Mercedes-Benz USA, LLC
Model numbers
UPCs

What you should do

Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

View the official CPSC notice