NHTSARecalled Sep 13, 2024 · #24V688000
Software May Deactivate Emergency Braking System
Hazard
Vehicle safety defect
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Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations. An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Product details
- Product
- Software May Deactivate Emergency Braking System
- Type
- Vehicle
- Manufacturer
- Mercedes-Benz USA, LLC
- Model numbers
- —
- UPCs
- —
What you should do
Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.