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NHTSARecalled Nov 7, 2024 · #24V839000

Incorrect Software in Transmission Control Module

Hazard

Vehicle safety defect

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Description

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction. Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

Product details

Product
Incorrect Software in Transmission Control Module
Type
Vehicle
Manufacturer
General Motors, LLC
Model numbers
UPCs

What you should do

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

View the official CPSC notice