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NHTSARecalled Nov 27, 2024 · #24V899000

Towed Vehicle May Detach From Pin Box

Hazard

Vehicle safety defect

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Description

Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened. The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.

Product details

Product
Towed Vehicle May Detach From Pin Box
Type
Vehicle
Manufacturer
Keystone RV Company
Model numbers
UPCs

What you should do

Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.

View the official CPSC notice