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Recalled Jan 30, 2025 · #25109

Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard

Hazard

The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.

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Description

This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001

Product details

Product
Matrix-brand Training Cycles
Type
Manufacturer
Not specified
Model numbers
FC32, ZFC32B, FC33, FC36, FC29D, FC27, FC32210900001, ZFC32, ZFC32B240600001, FC33210800001, FC36240300001, FC29, FC29D240600001, FC27210700001
UPCs
Sold at
Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.
Made in
Taiwan

What you should do

Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.

View the official CPSC notice