NHTSARecalled Aug 22, 2025 · #25V542000
Insufficient Number of Emergency Exits/FMVSS 217
Hazard
Vehicle safety defect
Be the first to hear about future recalls.
Add the things you own to a watchlist. We’ll alert you the moment one matches.
Get started, freeDescription
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release." An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Product details
- Product
- Insufficient Number of Emergency Exits/FMVSS 217
- Type
- Vehicle
- Manufacturer
- New Flyer of America, Inc.
- Model numbers
- —
- UPCs
- —
What you should do
New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.