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NHTSARecalled Oct 24, 2025 · #25V732000

Driver and Passenger Door Trim May Detach

Hazard

Vehicle safety defect

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Description

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving. Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Product details

Product
  • Driver and Passenger Door Trim May Detach
  • 2017-2019 Flex
Type
Vehicle
Manufacturer
Ford Motor Company
Model numbers
UPCs

What you should do

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

View the official CPSC notice